This topic has 10 replies, 3 voices, and was last updated 1 year, 5 months ago ago by Rose Tyler
I’m founding some problems with Wordfence and then, from yesterday also RankMath plugin. If active them with Xstore Core plugin, when I go to EN and FR pages of my website, I see the message “There has been critical error on your website.”
Everything is updated (theme, plugins etc.).
Please let me know.
Thanks for using our theme and for contacting us.
Please contact support of mentioned plugins first and let us know their answer.
Note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
Hi, they worked together so far… I will try to ask them anyway. Thanks
from this morning all my website give the critical error message so I don’t think is just for plugins (now it’s with Woocommerce).
Thank you so mutch
to rollback woocommerce to 6.8.2 version while where is no fix
I changed the woocommerce version but I’m continuing to have error message. The problem is with the theme.
Now, if I try to deative the Xstore plugin I see the message “Oooops it looks something went wrong….”
Please update the theme and Core plugin.
Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.
Hi, the issue I’m having is not about Woocommerce but if I activate Xstore core plugin I see the critical error message on translated pages
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