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  Alessandro

  Participant

  April 11, 2025 at 11:30

  Hi, I have two Xstore licenses one for ascolivefood.com and one I’m using on a site under construction, in the ascolivefood site I used headerbuilder (via customizer) for the header and the sticky header works as it should (it hides when you scroll down, reappears when you go back up). in the current site under construction where the header is built through Elementor this behavior is not possible to configure? the sticky remains fixed when you scroll the page…

  Best Regards
  Alex

  #440453 Copied
  2 Answers
  

  Alex Carter

  Support staff

  April 11, 2025 at 12:46

  Hello, Alessandro,

  Thank you for reaching out to us.

  We kindly recommend that you add your second purchase code to your account page using the following link: https://www.8theme.com/account-user/?user_id=35221

  Regarding the header issue, please try enabling the “Smart” sticky header type. You can refer to the following screenshot for guidance: https://prnt.sc/ZnqxGJ1AMYXT
  Or provide us with temporary wp-admin access, and we will check your settings.

  Warm Regards,
  The 8Theme Team

  #440455 Copied
  

  Tony Rodriguez

  Support staff

  April 11, 2025 at 13:13

  Dear Alessandro,

  We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

  Click here to rate now: https://themeforest.net/downloads

  Thank you sincerely for your ongoing support!

  Best Regards,
  The 8Theme Team

  #440456 Copied
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