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Compatibility with Gravity Forms / Gravity Forms Product Add-ons

This topic has 4 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Eva Kemp

fabio_1

Participant

November 18, 2016 at 13:46

Hello,

We are trying to create a fully configurable product with the help of gravity forms and gravity forms product add-on. This works with other themes, but not with the Royal one. The products can be added and the price gets calculated. However, the product cannot be added to the cart.

I saw that a similar issue popped up some years ago (couldn’t add a response). Did you find a solution there?

Thanks,
Fabio

Please, contact administrator
for this information.

#146249 Copied Theme version: 2.8 WooCommerce version: 2.6.8

3 Answers

Eva Kemp

Support staff

November 18, 2016 at 18:37

Hello,

Try to disable Ajax “Add To Cart” option in Theme Options > Single Product Page and check product page after that.

Regards,
Eva Kemp.

#146296 Copied

fabio_1

Participant

November 23, 2016 at 17:00

Hi Eva, thank you for your response. Unfortunately, that did not solve it.

#146749 Copied

Eva Kemp

Support staff

November 23, 2016 at 17:53

Hello,

We can’t guarantee full compatibility of 3rd-party plugins with the theme. In this case we suggest to contact our customization service https://www.8theme.com/customization-services/ and provide all detailed information.

Regards,
Eva Kemp.

#146759 Copied
Tagged: best selling, compatibility, gravity forms, product add-ons, seo friendly, woocommerce themes
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