Hello,
I am experiencing a compatibility issue between the XStore theme and the WooCommerce Subscriptions plugin (WPSwings), and I would like to know if you can intervene to resolve it directly.
Context:
I use WooCommerce Subscriptions to offer subscription-based products on my site. Normally, when a user upgrades or downgrades their subscription, the plugin should apply a prorated price, charging only the difference.
However, with the XStore theme, this mechanism does not work correctly:
When a user changes their subscription and proceeds to the cart and checkout page, they are required to pay the full price instead of the prorated amount.
According to WPSwings, XStore’s custom product page might be interfering with this
Request for Assistance:
I would like to know if you can step in directly to analyze and fix this issue to ensure compatibility between XStore and WooCommerce Subscriptions.
Could you please :
Identify if XStore applies customizations that prevent WooCommerce Subscriptions from applying the prorated price?
Make the necessary adjustments so that the prorated pricing works correctly when users change subscriptions?
Let me know if an update or fix is planned to address this issue?
I would greatly appreciate your support in resolving this problem, as I want to maintain all the features of the XStore theme while ensuring proper subscription functionality.
Thank you in advance for your help. I remain available for any further information.
