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Compare Add all to cart issue – products not available

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Alex Carter

Mirko

Participant

June 4, 2025 at 13:48

I am trying to add the two products placed in the comparator by selecting them and clicking on ‘Apply’, but this popup appears even though both are in stock, why?

Help me please

Mirko

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1 Answer

Alex Carter

Support staff

June 4, 2025 at 13:56

Hello,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Let us know the results.

Warm Regards,
The 8Theme Team

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