Columns issue; - by 3Q - on WordPress WooCommerce support

This topic has 37 replies, 3 voices, and was last updated 4 years, 7 months ago ago by 3Q

  • Avatar: 3Q
    3Q
    Participant
    November 16, 2020 at 14:14

    Hello and thanks for replay..

    1. I jsut loged in.. Pls use CORE FTP with default setting;
    2. Even i have added the product in my category, it doesnt work PLUS all variable products gone pls check in an private area; …
    6. great thanks.
    7. Fixed thanks!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 10:53

    Hello,

    1) It still does not work for us. I don’t know why. Could you, please, reset the password and provide us with FTP username and password again?
    2) We have enabled the default theme and the same result https://gyazo.com/d6c49e6eb791c2efa9a96283a7f8fb42 So, the problem is not related to our theme in this case. If we disable WooCommerce Single Variations plugin it works http://prntscr.com/vkn5j8 Probably plugin has problems with the subcategories. Contact plugin developers.

    Regards

    Avatar: 3Q
    3Q
    Participant
    November 19, 2020 at 07:39

    Hello and thanks for reply..

    1. Ok i have reset the pass and already emailed you pls check it.
    2. After i reset the Variation, its working now fine, but one small issue , when we click each subcategory, pls check the link in private; .. the issue after going inside, left side bar categories disappear. i want them to display always there unless we go to other products…. hwo to fix it?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 19, 2020 at 12:01

    Hello,

    1) Ok. Thank you. This time it works. I have passed request to developers.
    2) Product categories widget is the default WooCommerce widgets and this is how it works if you enabled the option “Show only children of the current category”. If you need improvements of this widget submit request to WooCommerce support https://wordpress.org/support/plugin/woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 19, 2020 at 14:52

    Hello,

    1) Check the Quick View now, please.

    Regards

    Avatar: 3Q
    3Q
    Participant
    November 21, 2020 at 09:44

    hello…

    1. Great works now thank you
    2. i have already checked the; Only show children of the current category in widget Filter area, but the issue only, when we go to each sub category page this; ( pls check in private area link no. 1 ) which seams fine, but when i click each sub category from the left filter area pls check like; ( Nailplish T ) inside each sub category page, Left Category link gone…. so i want the categories link to be there always…

    Could you pls check this issue so i can close this ticket?

    Please contact administrator
    for this information.
    Avatar: 3Q
    3Q
    Participant
    November 22, 2020 at 13:11

    hello again..

    nevermind, i will check it again..

    Thank you so much fo ryour supports..

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