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Classico plugins not updating - by GoT - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

  • Avatar: GoT
    GoT
    Participant
    August 17, 2016 at 14:11

    Hi Support
    I have an issue with the plugins that came with the Classico theme. Please could you help me with this:

    I am asked to update them these plugins but when doing so it ends with the following messages:

    “The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Plugin Master Slider Pro (1/2)
    An error occurred while updating Master Slider Pro: Update package not available.
    Updating Plugin Screets Live Chat (2/2)
    An error occurred while updating Screets Live Chat: Update package not available.
    Disabling Maintenance mode…

    All updates have been completed.”

    Thanks

    #136963 Copied Theme version: classico
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 17, 2016 at 14:57

    Hello,

    You need update plugins via FTP.
    Download the latest versions here https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    #136973 Copied
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