• 

  titou

  Participant

  July 13, 2016 at 16:03

  Hi !

  Very nice theme 🙂 but I have a problem when installing.

  I don’t understand how to install it correctly.
  In the theme folder I have many other folder as classico theme v.1.7.rar
  classico child theme.rar

  Do I have to unzip thoses 2 folders also ?

  I have tried to unzip classico theme v.1.7.rar too but the website doesn’t work no more.

  Ahter doing this, I go back to wordpress admin, and then I choose wich theme ?
  Child or normal classico theme ?

  When I try to download plugin (as post types and other) I have a message telling that it can’t connect to host… if you know why ?

  Thank you in advance for your answers 😉

  Thierry

  #133451 Copied Theme version: classico WooCommerce version: last version
  7 Answers
  

  Eva Kemp

  Participant

  July 13, 2016 at 16:40

  Hello,

  We can help you to install the theme if you provide us with FTP and WP admin credentials in Private Content.

  Thank you.
  Regards,
  Eva Kemp.

  #133456 Copied
  

  titou

  Participant

  July 13, 2016 at 20:37

  Hi eve !

  Thank you for your quick answer 😉

  Infos are below in private content.

  I have already put wp folder in Web folder on root ftp.
  You can delete it if you want.

  Thanks a lot for your help !
  Br
  Thierry

  Please, contact administrator
  for this information.

  #133493 Copied
  

  Jack Richardson

  Support staff

  July 14, 2016 at 08:13

  Hello,

  What is FTP username?
  Please provide full login details for FTP.

  Thank you.
  Best regards,
  Jack Richardson.

  #133524 Copied
  

  titou

  Participant

  July 14, 2016 at 10:28

  Sorry !

  Please, contact administrator
  for this information.

  #133574 Copied
  

  Eva Kemp

  Participant

  July 14, 2016 at 12:48

  Hello,

  I’ve installed the theme and required plugins.
  Also installed base demo content.
  Check your site now.

  Regards,
  Eva Kemp.

  #133618 Copied
  

  titou

  Participant

  July 14, 2016 at 12:58

  it’s perfect !!

  Many thanks for your precious help 🙂

  Thierry

  #133626 Copied
  

  Eva Kemp

  Participant

  July 14, 2016 at 13:15

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #133632 Copied
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