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Classic mode and product addons not working after update

This topic has 7 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

qoqmedia

Participant

July 6, 2018 at 14:14

hey,

i updated the theme and all but i can it seems i can not edit my products anymore. Wenn i deactivate WP visual composer it all comes back but the site and your theme needs this plugin to function.

Also, the “theme options menu” on the side is all messedup…?

Can you help me fix it?

Please, contact administrator
for this information.

#196246 Copied Theme version: 4.9.7 WooCommerce version: 3.4.3

6 Answers

Rose Tyler

Support staff

July 6, 2018 at 14:23

Hello,

1. Please update WPBakery Page Builder plugin – https://www.8theme.com/download-plugins/ https://www.8theme.com/faq/
2. Try to disable all 3rd-party plugin.

Regards

#196249 Copied

qoqmedia

Participant

July 6, 2018 at 14:54

i tried that but stil nothing, only thing that helped is to deactivate WPBakery Page Builder. then all the options came back. but as soon as i turn WPBakery Page Builder back on it all stops working.

– classic editing
– any internal button in the productpage like help or screensetting
– product addons are not axescable

i cant change anything…

#196253 Copied

qoqmedia

Participant

July 6, 2018 at 14:55

dont get me wrong, the website workes fine, only the editing in the backend is not there

#196255 Copied

Rose Tyler

Support staff

July 6, 2018 at 15:04

You use 35 plugins, please disable additional plugins then clear cache and try to editing any page. This need to be done to check if there a conflict of your plugins and WPBakery Page Builder.

Regards

#196256 Copied

qoqmedia

Participant

July 6, 2018 at 16:48

did it… problem remains… with WPBakery Page Builder activated i can not edit products..
if i deactivate it i can edit… thats why i think thats the source of the error

#196261 Copied

Rose Tyler

Support staff

July 9, 2018 at 10:19

I’ve deactivated “Best Products Feed for WooCoommerce” plugin. please try to edit your product now – http://prntscr.com/k47snv

Regards

#196332 Copied
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