( Class “Kirki_Output” not found ) receiving this error after the new update

This topic has 6 replies, 3 voices, and was last updated 4 months ago ago by Plethora

  • Avatar: Plethora
    Plethora
    Participant
    August 1, 2025 at 13:49

    Hey, after the update I’m receiving this error ( Class “Kirki_Output” not found ), screenshot is also attached

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    August 1, 2025 at 14:40

    Hello,

    Thank you for reaching out to us.

    Could you please let us know from which page the screenshot was taken? Kindly provide the link to the page, as well as temporary access to the admin panel of your website.

    Warm Regards,
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 4, 2025 at 08:24

    The screenshot is taken from the Bugsnag plugin.

    Avatar: Plethora
    Plethora
    Participant
    August 4, 2025 at 08:26

    screenshot attached

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 4, 2025 at 11:39

    Hello, Plethora,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 12, 2025 at 13:46

    Thanks for the support! My topic “( Class “Kirki_Output” not found ) receiving this error after the new update” has been successfully resolved.

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The issue related to '‘( Class “Kirki_Output” not found ) receiving this error after the new update’' has been successfully resolved, and the topic is now closed for further responses

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