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Chrome issues with update - by theoa - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

theoa

Participant

October 9, 2015 at 16:44

Hi
I updated the site to the latest version however I have some issues in chrome and on mobile.

on the categories navigation list on home page all the dropdowns are open, this does not apply to firefox.

on the tabs on a shop item the tabs are not working.

please advise, thank you

Please, contact administrator
for this information.

#92886 Copied

7 Answers

Eva Kemp

Participant

October 9, 2015 at 16:54

Hello,

Please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package that you downloaded.
After that check the tabs.

Regards,
Eva Kemp.

#92893 Copied

theoa

Participant

October 9, 2015 at 16:59

Hi
I’ve just done that and it hasn’t made any difference to either issue.

thanks

#92896 Copied

Eva Kemp

Participant

October 9, 2015 at 17:06

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#92899 Copied

theoa

Participant

October 9, 2015 at 17:10

hi details below

thanks

Please, contact administrator
for this information.

#92905 Copied

Eva Kemp

Participant

October 9, 2015 at 18:52

Hello,

I’ve just checked tabs and they are working fine.
Please clear browser cache and check again.

To show categories in sidebar closed you need edit wp-content/themes/royal/js/etheme.js file. Find and comment out line 1733
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

Regards,
Eva Kemp.

#92937 Copied

theoa

Participant

October 9, 2015 at 21:23

Hi Eva

Ok I’ve realised this is a caching issue, commenting out the line did not fix anything. I am using wp-rocket as the cache (if logged in it does not cache hence if you checked while logged in you would not have seen the issue)

I’ve turned off Minification & Concatenation of js files and the problems are working, what files do i need to exclude from Minification & Concatenation so these errors wont occur, I’ve tried excluding the etheme.js file above but it did not make a difference.

thanks again

#92953 Copied

Eva Kemp

Participant

October 12, 2015 at 08:13

Hello,

I’ve removed “cache” folder in wp-content directory. Please check the tabs now.
Also I’ve commented the code in etheme.js file and first category in sidebar is closed now.

Regards,
Eva Kemp.

#93137 Copied
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