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  cosmo

  Participant

  December 18, 2020 at 11:12

  Enybody is there? Why support did not answer to me in time?

  #264754 Copied Theme version: .0.0.1
  3 Answers
  

  Olga Barlow

  Participant

  December 18, 2020 at 11:48

  Hello,

  Did you read the info block while creating the topic http://prntscr.com/w5anoh
  We do our best to answer our clients ASAP. We’re experiencing a much larger number of tickets than usual so our wait times are longer than expected. We hope for your understanding. There is no need to create new and new topics because it just increases the workload.

  Regards

  #264763 Copied
  

  cosmo

  Participant

  December 18, 2020 at 11:58

  https://prnt.sc/w5axf0
  https://prnt.sc/w5ay5t

  whaat?!!!!!!!!!!!!!!!!!!!!!!!!!

  #264765 Copied
  

  Olga Barlow

  Participant

  December 18, 2020 at 12:13

  Hello,

  Reply time – within 24 hours.

  Regards

  #264769 Copied
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