Child Theme customizations lost - by Keira_girl

This topic has 4 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: Keira_girl
    Keira_girl
    Participant
    June 2, 2018 at 09:19

    Hello team,
    Can you please check my site, cause after the latest updates all the child theme customizations are lost.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 4, 2018 at 07:02

    Hello,

    The child theme is activated on your site now?
    What exactly changes were lost?
    In what way you did the update?
    Did you skip the setup wizard after the update?
    Do you have a backup?

    Regards

    Avatar: Keira_girl
    Keira_girl
    Participant
    June 7, 2018 at 15:47

    Hello,
    I guess it was probably a matter of cookies, because the customization showed up a day later.
    Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2018 at 16:07

    Hello,

    Ok.
    Feel free to ask if you have any other questions.

    Regards

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