On http://www.usassything.com I am struggling with the checkout. When users enter their details they are forced to enter a phone number despite it saying phone number (optional).
Also after clicking proceed with PayPal they are forced to set up a PayPal account despite it saying you do not need to be registered with PayPal to make a payment.
Finally, when they make a payment after clicking the Visa icon it takes the user’s details and sends them straight back to the checkout details page.
This needs resolving immediately as the website launches tomorrow.
Site URL: hidden Theme version: Latest WooCommerce version: Latest
Content is visible for topic creator and support staff only.
Checkout playing relates to WooComerce functionality, so you need to be sure that it works fine with a default WC theme – Storefront. Go to Appearance > Themes > install and activate Storefront theme and test purchase again. If the problem is independent of theme, contact the support of woocommerce to get help.
Make sure that your settings for WooCommerce PayPal Checkout Gateway plugin are correct – https://docs.woocommerce.com/document/paypal-express-checkout/
We are theme support, so are able to help with issues related strictly to our theme only.
Regards
Viewing 2 results
1 through 2 (of 2 total)
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
Support Stats
Registered Clients: 18,221
Topics Started: 33,224
Answer Replied: 166,825
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.ok
Our mission is to help Internet businesses and their customers interact in a way that mirrors real-world customer experience: personal, human, and fun.