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Checkout page suddenly other layout - by JeanineH93

This topic has 6 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: JeanineH93
    JeanineH93
    Participant
    January 5, 2016 at 21:43

    Hi,

    Since today my checkout page has another layout. Normally it was in 2 columns: shipping & billing on the left side, order details & payment methods on the right side.
    Now it’s al beneath each other.

    I’m using the newest theme update and a child theme.

    How to fix this?

    With kind regards,
    Jeanine

    #106808 Copied
    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    January 6, 2016 at 08:11

    Hello JeanineH93,

    please provide us with admin credentials for your site in private content. We will check this problem.

    Regards,
    Stan Russell.

    #106833 Copied
    Avatar: JeanineH93
    JeanineH93
    Participant
    January 6, 2016 at 14:13

    Thanks!

    Please, contact administrator
    for this information.
    #106893 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    January 6, 2016 at 14:26

    Hello,

    I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/royal. Please clear browser cache and check the Checkout page now.

    Regards,
    Eva Kemp.

    #106897 Copied
    Avatar: JeanineH93
    JeanineH93
    Participant
    January 6, 2016 at 16:42

    Thanks! My issue is solved!

    #106918 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    January 6, 2016 at 17:32

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #106926 Copied
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The issue related to '‘Checkout page suddenly other layout’' has been successfully resolved, and the topic is now closed for further responses

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