Checkout page on blank - by vicesparza - on WordPress WooCommerce support

Solved7 replies3 participantsUpdated by Brian Johnson

  • Avatar: vicesparza
    vicesparza
    Participant

    Hi.

    After upgrading the theme to v. 3.8 to resolve the double carts issue, I find that the Checkout page does not work; after made click on “Proceed to checkout” only appear a blank page. Any idea about it? My site is http://www.cocoadhonor.com/

    7 Answers

    Avatar: Brian Johnson
    Brian Johnson
    Member

    hello

    Please provide us with wp-admi and ftp credentials to your site.

    With best regards
    Brian johnson

    Avatar: vicesparza
    vicesparza
    Participant

    Thanks a lot, really.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve fixed this issue. Please check.

    Regards,
    Robert Hall.

    Avatar: vicesparza
    vicesparza
    Participant

    I already checked and I do not see any change 🙁
    Still viewing the Checkout blank page.
    I checked with Chrome and Firefox.

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please remove or change following line in style.css:

    .tabs
    { display: none;}

    With best regards
    Brian Johnson

    Avatar: vicesparza
    vicesparza
    Participant

    right!!!

    so, Can I hide only “Additional Information” tab on the individual product page???

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Please use this code instead:

    .single .tabs
    { display: none;}

    With best regards
    Brian Johnson

The issue related to '‘checkout page on blank’' has been successfully resolved, and the topic is now closed for further responses