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Checkout Page isn’t rendering correctly. Has huge checkmarks on it

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

  • Avatar: KeithBishop5
    KeithBishop5
    Participant
    May 27, 2023 at 15:42

    Hi there. The checkout page isnt working. Its fine in the previre and the editor, but when I publish it, it has huge checkmarks and everything looks like its in a singlr column on the left.

    I have updated to the latest WC Widgets etc.. and have tried the xStore advanced cart bot on and off, same thing happens. I have also cleared and purged the cache many times to no avail.

    #357845 Copied Theme version: 9.1.6 WooCommerce version: 7.7.0
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2023 at 08:15

    Hello KeithBishop5,

    Thank you for contacting us and for using XStore.

    1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

    2/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.

    Let us know the results.

    Kind Regards,
    8theme team

    #357860 Copied

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