Checkout page has design and technical problems

This topic has 5 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: webc
    webc
    Participant
    December 22, 2024 at 09:33

    The standard WooCommerce checkout works for me, but unfortunately it doesn’t look as appealing as the solution provided by XStore. Most of the configuration is really clear, but the checkout really drives me to despair.

    I have the following problems:

    – Checkout does not look like in the demo (payment methods are requested on the right-hand side and below the billing details. Billing below is completely sufficient. There is a buy button on the left as well as on the right.
    – legally necessary checkboxes take up a lot of space and worsen the order process

    The most important thing:
    The WooCommerce Checkout Review Order Table element seems to be generated completely wrong. Products are displayed much too large and in a strange way. The element is greyed out, you can’t see anything. The calculations are correct, but it doesn’t seem to be integrated correctly.

    Please, contact administrator
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    4 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 23, 2024 at 18:55

    Hello, webc,

    Unfortunately, we are unable to access your website as it appears to have encountered a critical error. We kindly ask you to address this issue at your earliest convenience. Please find the details attached in the accompanying files.

    Best regards,
    8Theme Team

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    Avatar: webc
    webc
    Participant
    December 23, 2024 at 21:45

    Hello,

    can you please check it again? I don’t get any errors even when testing in different browsers. Maybe it works again for you now?

    Best regards
    Jonathan

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 24, 2024 at 16:46

    Hello, webc,

    We have made some changes. Could you please review them?

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 25, 2024 at 18:20

    Dear webc,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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