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Checkout page crash – doesn’t look normal

This topic has 14 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Luca Rossi

Dombici Serban

Participant

January 12, 2024 at 08:20

Hy, I have a problem with checkout page, when a customer try to make an order will crash the page and can’t make the order. The page look like this https://ibb.co/nMrjtqT how can i solve the problem ?

#379666 Copied Theme version: 1.0

13 Answers

Dombici Serban

Participant

January 12, 2024 at 08:23

And also with the view cart after a put an product in cart, i get a 404 error ..

#379667 Copied

Dombici Serban

Participant

January 12, 2024 at 10:05

I solved the error with 404 page, but the problem with checkout page still persist.

#379676 Copied

Dombici Serban

Participant

January 12, 2024 at 10:46

Solved the problem with checkout, it was from a plugin …

Also, how can i delete that text with Free shipping from the bottom ?

https://ibb.co/nDcDnXg

#379680 Copied

Rose Tyler

Support staff

January 12, 2024 at 11:49

Hello, Dombici Serban,

Thank you for getting in touch with us.

Theme options > Header Builder > Cart > Mini-Cart Promo Message > edit content of Text tab.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#379686 Copied

Dombici Serban

Participant

January 12, 2024 at 12:22

Thank you very much, In order to be able to translate the xstore theme, where should I enter? I entered via FTP where the theme is installed, under languages and I tried to modify xstore.pot but the modifications do not appear on the site.

I also deleted the cache and nothing.

#379700 Copied

Rose Tyler

Support staff

January 12, 2024 at 12:24

Hello, Dombici Serban,

We appreciate your prompt response.

Enclosed, please find the relevant documentation and video tutorials for your perusal – https://xstore.helpscoutdocs.com/article/30-base-theme-translation

Kind Regards,
8theme team

#379701 Copied

Dombici Serban

Participant

January 12, 2024 at 12:27

Thanks, One more problem and I’m done. How can I delete the text after Add to cart?
https://ibb.co/TL5M7xN

#379702 Copied

Dombici Serban

Participant

January 12, 2024 at 15:08

all the changes I make to the translation are not visible on the website, why?

#379727 Copied

Rose Tyler

Support staff

January 12, 2024 at 17:24

Hello, Dombici Serban,

Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

You need to rename this file – https://prnt.sc/7yApm6kQPwSC to xstore-core-ro_RO.po and https://prnt.sc/1XlxXXNTL9bQ to xstore-ro_RO.po

Kind Regards,
8theme team

#379753 Copied

Dombici Serban

Participant

January 13, 2024 at 08:02

The files are already renamed otherwise I couldn’t even upload them, it gave me an error. and the translations I make still do not appear, even though I sync and save, delete the cache..

#379775 Copied
Luca Rossi

Support staff

January 13, 2024 at 10:33
Hi @Dombici Serban,

Upon checking your language files via FTP account, we could see that you put wrong name for the language files:
```
- xstore-core-ro.po
- xstore-core-ro.mo
- xstore-ro.po
- xstore-ro.mo
```
The correct names should be:
```
- xstore-core-ro_RO.po
- xstore-core-ro_RO.mo
- xstore-ro_RO.po
- xstore-ro_RO.mo
```
We’ve already renamed the language files for you. Can you please double check again?

https://prnt.sc/etIjYjyesGma

Kind Regards,
8theme team
#379787 Copied
Dombici Serban

Participant

January 13, 2024 at 10:36

Now it’s okay, thank you so much

#379788 Copied

Luca Rossi

Support staff

January 13, 2024 at 12:47

Glad we’re able to help you!

Kind Regards,
8theme team

#379795 Copied
Tagged: checkout page crash, fix woocommerce issues, troubleshoot wordpress, woocommerce checkout solutions, woocommerce themes, wordpress checkout problems, wordpress themes
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