Checkout page broken after updates - by mumbomedia

This topic has 13 replies, 5 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: mumbomedia
    mumbomedia
    Participant
    March 6, 2015 at 02:09

    Hi 8Theme,

    After latest WordPress and WooCommerce update the checkoutpage is broken.
    Payment methods show up twice and not in a dropdown as they suppose to do.
    When i set the theme to twenty fifteen it’s all good, problems only occur with Legenda

    I’ve updated Legenda to the latest version.

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 6, 2015 at 08:33

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: mumbomedia
    mumbomedia
    Participant
    March 6, 2015 at 08:44

    FTP is in private.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 6, 2015 at 08:57

    Hello,

    I’ve update Checkout page. Please check it now.

    Regards,
    Robert Hall.

    Avatar: mumbomedia
    mumbomedia
    Participant
    March 6, 2015 at 08:59

    PERFECT!
    Was it something i did wrong, and can it happen when updating again?

    Compliments on the service!!!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 6, 2015 at 09:00

    Hello,

    You’re welcome!
    No, it not yours problem. I’ve changed some files.
    Have a good day!

    Regards,
    Robert Hall.

    Avatar: onderozkoc
    onderozkoc
    Participant
    March 11, 2015 at 00:51

    Hello, I have same problem too.

    I even delete the review-order.php but this time check box didnt work properly.

    Can you help me to?

    Please, contact administrator
    for this information.
    Avatar: ethena
    ethena
    Participant
    March 11, 2015 at 13:09

    Hi there,

    My shopping cart is also broken after the update. Need help.

    thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 11, 2015 at 16:45

    Hello @onderozkoc,

    As I see your Checkout page is working properly.
    Please clear browser cache and check again or describe the issue with more details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 11, 2015 at 16:47

    Hello @ethena,

    Please clarify your problem.
    Also please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ethena
    ethena
    Participant
    March 12, 2015 at 01:01

    Hi Eva,

    Our server was down for a couple of days and when we brought it up, we thought why not update the theme as well. When we did so, there were some issues here n there with formatting etc which we fixed almost. But the shopping cart is not working properly now.It should show GBP 15 flat rate shipping for all items less than 250 GBP and free shipping for items more than GBP 350 which it does not show and calculate

    Also it shows errors and warnings on main category pages which i don’t know how to fix. Also, it shows cart information on the top twice in both top left and right corners.

    Also, it shows site description which should not be showing.plz help.

    Access information is in pvt

    Thx in advance

    Please, contact administrator
    for this information.
    Avatar: ethena
    ethena
    Participant
    March 12, 2015 at 22:13

    Please help i m really stuck with this due to update

    Avatar: Eva
    Eva Kemp
    Support staff
    March 13, 2015 at 10:44

    Hello,

    To correct all categories you need go to Products > Categories > open category and re-save it. Errors will disappear.
    I’ve checked Cart page and it’s showing “Flat Rate: £15.00” for shipping for the product £146.00:
    https://s3.amazonaws.com/fvd-data/notes/168674/1426239776-rc1knk/screen.png

    Could you please check it once more?

    Thank you.
    Regards,
    Eva Kemp.

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