Checkout page - by julija - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

  • Avatar: julija
    julija
    Participant
    August 12, 2015 at 11:40

    Hi,

    we moved site from subdomain to main domain and this is what happened with font color on checkout page -> http://i60.tinypic.com/6rro5v.png
    1. font is red
    2. Order total is not translated – we have translated this in language file

    How can I fix this?

    thanks

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 12, 2015 at 12:24

    Hello,

    1. Please add this code in custom.css file:

    code {
      color: black;
    }

    2. Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: julija
    julija
    Participant
    August 12, 2015 at 12:31

    Also…

    1. This text on checkout disappeared -> http://i60.tinypic.com/2zp4b69.png

    2. On product page – tabs not showing -> http://i57.tinypic.com/2cehlcz.png

    Details below:

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 12, 2015 at 14:22

    Hello,

    Your credentials aren’t correct. Please check them and provide us again.

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 12, 2015 at 14:37

    Hello,

    Did you make any changes in original theme files? As I see some code differs from the original theme code.
    Try to reupload theme files.

    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    August 12, 2015 at 14:41

    FTP or WP doesn’t work for you? Both working on my end.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 12, 2015 at 19:12

    Hello,

    We’re able to log in now.
    Did you receive my previous message?

    Did you make any changes in original theme files? As I see some code differs from the original theme code.
    Try to reupload theme files.

    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    August 20, 2015 at 11:53

    Thanks Eva. Didn’t make any changes but will upload files again.
    Search is not working – can changes in the theme cause this problem?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 20, 2015 at 14:32

    Hello,

    I’ve renamed your current theme folder to “legenda_old” in wp-content/themes directory and uploaded the original theme folder. Now the issues have gone.
    Please clear browser cache and check it.

    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    August 20, 2015 at 15:30

    Thank you. Search is not working for me.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2015 at 16:18

    Hello,

    Do you mean search widget in sidebar?
    I’ve tested it and it’s working properly. Please describe what problems you’re experiencing with the search widget.

    Best regards,
    Jack Richardson.

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