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Checkout Grey out - by pf62 - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

pf62

Participant

May 16, 2014 at 12:20

We use paymill and paypal standard as our checkout options. When a user goes through Paymill (default), it takes a while for the site to communicate with their servers, banks etc and to return the verification by visa etc and then for the order to go through. During this time, the checkout page is static – no loading icon on the page and no “loading” of the page – it then just refreshes after 5seconds or so and then compltes the order.

We need this to either grey the screen with a “loading” message, or similar so that users are not tempted to hit back/refresh etc.

Thanks

Please, contact administrator
for this information.

#3827 Copied

3 Answers

Jack Richardson

Support staff

May 16, 2014 at 14:27

Hello,

Please provide us with the login details to admin panel and FTP.

Do you mean it works with default theme, but it doesn’t appear with our theme, right? Or there is no such functionality by default and you want to implement it?

Regards,
Jack Richardson

#3840 Copied

pf62

Participant

May 16, 2014 at 15:17

I don’t believe there is this functionality at all at the moment – but I haven’t tested with default theme..

#3842 Copied

Eva Kemp

Support staff

May 19, 2014 at 08:19

Hello,

Please check it with default theme. If there is no such function by default, then you need contact a plugin developer. We can help you in case if this function is available by default but doesn’t work with our theme.

Regards,
Eva Kemp.

#4000 Copied
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