Checkout allows to get through shipping details without providing required info

This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Rose Tyler

  • Avatar: ecommercedev
    September 26, 2023 at 00:15

    I’m using advanced layout for Cart/Checkout Layout with Layout: ‘Separated’.

    However when I get to Billing Details step in the checkout process I can proceed to the next step without getting any error that I have not provided required field values.

    This happens on mobile and desktop.

    Is there any way to prevent from proceeding to the next steps if required Billing Details are not provided? Even if it would require doing some js/php?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2023 at 09:03

    Hello, Ecommercedev,

    Thank you for contacting us and for using XStore.

    We would like to inform you that if you wish to modify the existing behavior of the Separated type, it can be accomplished through additional customization in files. However, please be aware that such additional customization in files is not covered under our basic support scope.
    You have the option to alter the checkout type to a different one via Theme Options, or undertake additional customization independently. If you lack the necessary skills, you may submit a request for assistance at the following link:

    Kind Regards,
    8theme team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.