Checkbox Icon in Filter (Icon e918) not displaying correctly

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Alex Carter

  • Avatar: Crispy123
    Crispy123
    Participant
    July 2, 2025 at 11:52

    Dear 8theme Support Team,

    we are currently using the XStore child theme (xstore-cards) and have encountered an issue with the WooCommerce Layered Nav widget in the sidebar.

    When a filter is selected, the associated checkbox icon does not render properly — instead of a visual icon, the placeholder e918 is shown.

    We have confirmed that the font file xstore-icons-light.woff2 is being loaded correctly in the browser (no 404 errors), and the issue appears consistently across multiple archive pages.

    Could you please check if this might be related to a missing font reference or a misconfiguration within the theme?

    Thank you in advance for your assistance.

    Best regards,
    Lars

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    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 2, 2025 at 11:57

    Hello,

    Thank you for reaching out to us and for providing detailed information regarding the issue.

    We kindly recommend reviewing the solution provided in the following topic, as it may help resolve the issue:
    https://www.8theme.com/topic/try-to-select-checkbox-on-frontend-display-e918/#post-412394

    Warm Regards,
    The 8Theme Team

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