Check out issue - by ganes - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

  • Avatar: ganes
    ganes
    Participant
    April 20, 2015 at 16:22

    I used demo install the theme.
    But it can’t work on shopping.
    Place order and PAYMENT METHOD are disappear.
    http://demo2.gcreate.com.tw/laimei/?page_id=10
    I already setting the payment and shipping
    But it still can’t work.
    How can I do?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 20, 2015 at 16:28

    Hello,

    First please update theme to the latest version.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    Don’t forget to make backup your site before updating.
    If issue will persist try to disable third-party plugins, maybe one of them caused issue.

    With best regards
    Brian Johnson

    Avatar: ganes
    ganes
    Participant
    April 20, 2015 at 17:47

    I already upload the theme.(v2.0), I can upgrade to 2.6.3

    I try to upgrade woocommerce from 2.2.x to 2.3.x.

    It’s work.

    How can I use the themein woocommerce 2.2.x?

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 20:28

    Hello,

    Sorry, but your question is a bit unclear. Are you unable to update the theme?
    What difficulties are you experiencing?

    Regards,
    Eva Kemp.

    Avatar: ganes
    ganes
    Participant
    April 21, 2015 at 03:57

    it’s ok .

    I try to fix it by myself.

    Many thanks.

    Avatar: Eva
    Eva Kemp
    Participant
    April 21, 2015 at 08:44

    Hello,

    Ok, let us know if there are any questions.

    Thank you.
    Regards,
    Eva Kemp.

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