Check-out - by GiovanniFabb - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 5 years, 6 months ago ago by GiovanniFabb

  • Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    June 9, 2020 at 14:54

    Hey guys, how are you?

    Hope you’re fine. Quick question for you:

    After I filled all the check-out fields, choosed payment method and placed order, if I go back to check-out page (for example to insert more personal datas or change payment method) I can’t do anything, so I can’t fill other fields or correct any data in check-out fields because all the fields are unclickable due to “loading” also they became almost transparent.

    To add more data I have to refresh the page.
    This happens just in mobile version.
    I don’t know if I have been clear in the description of problem, but if you try to place an order from mobile and from payment gateway page you go back to check-out page you’ll understand better what I’m trying to explain.

    What do you think about it? How can I fix it?

    Thanks

    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2020 at 13:25

    Hello,

    We tested your site using mobile device and did not face issues, for example MasterCard https://gyazo.com/6e6c45d99fb6276e09e54c722aab6700 and Sofort https://gyazo.com/7c89f80c571442319549e7278d9add86 + https://gyazo.com/c0d7018f76bcf6ea0520a665dc556f83

    Regards

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    June 12, 2020 at 09:18

    Ok thanks!

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