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Changing homepage with xstore studio – the new book template

This topic has 3 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Alex Carter

  • Avatar: AdrianP
    AdrianP
    Participant
    June 2, 2025 at 15:41

    I have a bookstore and when I first purchased an xstore license you only had one layout. Now you have another one and I tried to change the existing layout (Book Store) to Books. Import doesn’t work properly, I tried on staging. Then I tried the other method, with Xstore Studio, to find parts of the Books layout, but I saw that you only have the parts of the Book Store. Do I have another solution?

    Please, contact administrator
    for this information.
    #446227 Copied
    2 Answers
    Avatar: AdrianP
    AdrianP
    Participant
    June 3, 2025 at 00:47

    What is the response time usually?

    #446255 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 3, 2025 at 07:36

    Hello,

    Thank you for reaching out to us.

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    We can’t log in to your site – https://prnt.sc/ajhJ39XEJF3x
    We kindly request that you disable the restriction for users in Ukraine and let us know.

    Warm Regards,
    The 8Theme Team

    #446268 Copied
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