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Changes visible in the Appearance>Customize Area not reflects on the Live Website

This topic has 4 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Andrew Mitchell

  • Avatar: Francesco
    Francesco
    Participant
    January 10, 2024 at 00:08

    Dear Support,
    I opened a symilar Topic here https://www.8theme.com/topic/header-top-menu-changes-not-updated-after-changing-in-customize-area/ ….and I thought I had solved it.
    But aftef disabling the cache (as discussed in the past topic) and disable Apache cache from my server, I’m not able to see some changes (Logo update, Top Header menu update, etc).
    If I change a page using Elementor, for example, the changes are reflected in the Live Website.
    Can you help me to solve please?

    Regards
    Francesco

    Please, contact administrator
    for this information.
    #379401 Copied Theme version: 9.2.5
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 10, 2024 at 07:13

    Hello, @Francesco,

    We hope this message finds you well.

    Upon reviewing your website, we have observed that there are multiple headers implemented on the front page. Should you desire to alter the header logo, menus, or similar elements on the home page, we kindly ask that you edit the relevant headers accordingly. Once the modifications are complete, please ensure to save the settings. https://imgur.com/dGrSzbC

    After saving the changes, we recommend that you clear your browser’s cache before revisiting your site to confirm that the updates have been successfully applied.

    We trust that this guidance will assist in resolving your issue.

    Warm regards,
    The 8Theme Team

    #379419 Copied
    Avatar: Francesco
    Francesco
    Participant
    January 10, 2024 at 14:17

    Hello Tony,
    Thanks a lot for your support.
    Have a nice day
    Francesco

    #379519 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 10, 2024 at 14:18

    Dear Francesco,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #379520 Copied

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The issue related to '‘Changes visible in the Appearance>Customize Area not reflects on the Live Website’' has been successfully resolved, and the topic is now closed for further responses

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