Changes from Single Product Builder not showing up on mobile version

This topic has 3 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Angel

  • Avatar: Angel
    Angel
    Participant
    April 23, 2021 at 12:07

    Hello,

    Recently I have been editing my product page with the Single Product Builder, everything on desktop seems to be working fine, even the preview on desktop for mobile works with the new product page. Single Product Builder preview also works fine.

    https://i.imgur.com/egrG7W0.png
    https://i.imgur.com/dImF9fh.png

    The problem is when I open the product on my mobile device it reverts to the old product view, the default one.

    https://i.imgur.com/hlt7NN9.png

    Am I doing something wrong here?

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2021 at 12:56

    Hello,

    Thanks for using our theme.
    Try to clear cache of your mobile browser – https://support.google.com/chrome/answer/2392709?co=GENIE.Platform%3DAndroid&hl=en

    Regards

    Avatar: Angel
    Angel
    Participant
    April 23, 2021 at 13:14

    It seems to be an iPhone issue. Even after clearing the cache and installing a new browser, the issue persisted on my phone.
    It’s all good on my colleagues android phone.
    (i’ll leave this so other people may be aware)

    Thanks,
    Best wishes

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