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Change language of xstore in wordpress backend

This topic has 17 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

Loekie

Participant

October 15, 2025 at 07:02

hello im making a Spanish website and the language of the xstore backend is in Spanish idont understand Spanish how can I make this language English? see screenshot

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16 Answers

Andrew Mitchell

Support staff

October 15, 2025 at 08:19

Hello, Loekie

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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Loekie

Participant

October 15, 2025 at 10:30

ok see. private

Please contact administrator
for this information.

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Loekie

Participant

October 15, 2025 at 10:31

https://login.siteground.com/

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Andrew Mitchell

Support staff

October 15, 2025 at 11:02

Unfortunately, siteground uses two-factor authentication, and a verification code will be sent via SMS.

Best regards,
8Theme Team

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Loekie

Participant

October 15, 2025 at 11:58

is this enough or do you need more info?

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Loekie

Participant

October 15, 2025 at 12:09

ok

Please contact administrator
for this information.

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Loekie

Participant

October 15, 2025 at 12:12

ftp login

Please contact administrator
for this information.

#457225 Copied

Andrew Mitchell

Support staff

October 15, 2025 at 13:20

Thank you for providing access. Could you please check whether the language selector in the admin panel has changed? The modifications were made in the file: wp-content/themes/xstore/framework/features/language.php

Best regards,
8Theme Team

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Loekie

Participant

October 15, 2025 at 16:54

Yes thank you i also have another question i made another website wirh your theme and i had a lot of problems showing the category titel and description on the website. It was something with show banner is theme options woocommerce customisation. But now i dont know how to do it anymore. In the attachment screenshot of my other website were I finally found how to do it this url https://www.thehagueseedcenter.com/product-categorie/seedshop-cannabis-seeds/cannabis-seeds-best-sellers/

Now i dont know anymore how to do it for this category for example https://bebidassanas.es/categoria/cocoffee/

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Loekie

Participant

October 15, 2025 at 17:42

It’s translated till the last step. See screenshot

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Andrew Mitchell

Support staff

October 16, 2025 at 09:01

Hello, Loekie,

We have noticed that there appears to be a critical error on your website, and it is currently not responding. We have also observed that the option to use FTP has disappeared, and there is no button available for its configuration.

https://mijn.host/kb/webhosting/hoe-maak-ik-een-ftp-account-aan/

Best regards,
8Theme Team

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Loekie

Participant

October 16, 2025 at 13:19

Yes what happened? Did you change something?

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Loekie

Participant

October 16, 2025 at 13:23

I logged in recovery mode and the theme gives the problem. What do you changed?

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Loekie

Participant

October 16, 2025 at 13:27

I changed it to astra theme temporarily and its working now. Please fix what you changed with the language in xstore

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Loekie

Participant

October 16, 2025 at 13:33

¡Hola!

WordPress tiene una característica incluida que detecta cuando un plugin o tema provoca un error fatal en tu sitio, y te avisa con este correo electrónico automático.

En este caso, WordPress ha detectado un error con tu tema, Xstore.

Antes de nada visita tu web (https://bebidassanas.es/) y revisa cualquier problema visible. A continuación visita la página donde se capturó el error (https://bebidassanas.es/wp-admin/customize.php?return=%2Fwp-admin%2Fadmin.php%3Fpage%3Dsiteground-dashboard.php) y revisa cualquier problema visible.

Por favor, ponte en contacto con tu alojamiento para que te ayude a investigar más a fondo este problema.

Si tu sitio se muestra roto y no puedes acceder normalmente a tu escritorio, WordPress tiene un «modo de recuperación» especial. Esto te permite acceder de manera segura a tu escritorio y seguir investigando.

https://bebidassanas.es/wp-login.php?action=enter_recovery_mode&rm_token=jRif09MGXd87mre5EreJ80&rm_key=ydK0Y5OZpgrrSvCPlQ8P74

Para mantener a salvo tu sitio, este enlace caducará en 1 día. No te preocupes por eso, a pesar de esto se te enviará un nuevo enlace por correo electrónico si ocurre de nuevo el error después de que caduque.

A la hora de buscar ayuda con este problema puede que se te pida algo de la siguiente información:
WordPress versión 6.8.3
Tema activo: xstore-child (versión 1.0)
Plugin actual: (versión )
PHP versión 8.2.29

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Andrew Mitchell

Support staff

October 16, 2025 at 13:34

We have recently made updates to the file
wp-content/themes/xstore/framework/features/language.php

These changes have disabled the Spanish language option in the Customizer.

Best regards,
The 8Theme Team

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