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Change description in single product page

This topic has 4 replies, 2 voices, and was last updated 4 days, 8 hours ago ago by Alex Carter

Pchela1

Participant

June 12, 2025 at 17:55

Like in topic. I would like to change for example that shipping info. How can i do it?

Regards

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3 Answers

Alex Carter

Support staff

June 13, 2025 at 06:24

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Pchela1

Participant

June 14, 2025 at 09:01

I managed to solve the previous problem but I have another one. After selecting a category on the store page, the thumbnails of the product photos do not load.

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Alex Carter

Support staff

June 14, 2025 at 09:22

Hello,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Let us know the results.

Warm Regards,
The 8Theme Team

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