Challenge with woocommerce downloadable products

This topic has 2 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson

  • Avatar: Charles Obasi
    Charles Obasi
    Participant
    May 5, 2016 at 19:21

    Hi,

    I am having some challenges with woo commerce. After a customer must have checked out. I was thinking the next thing is for them to see the download link of the product but instead, woo commerce sends me a mail notifying me of an order that was made on my site. Though the payment integration for the site is not complete yet, i expected that customers and those testing the site should be able to see the download link especially for products that are designated free.

    Kindly help me rectify this issue sir. Thanks

    Charles Obasi

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 6, 2016 at 08:02

    Hello,

    That is Woocommerce configuration, not the theme.
    You have to contact Woocommerce support or use some of their extension to download the product.

    Best regards,
    Jack Richardson.

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