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Certain Images in my library are not appearing on my site.

This topic has 24 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Rose Tyler

3Becom

Participant

March 9, 2017 at 23:01

I migrated my website from one folder to another folder and now the images in my media library are not appearing on my website. However, the images were appearing before the move. I updated the URL’s but only some images are now appearing but not all. In addition, now when I attempt to upload new images I’m unable to do so. The images uploads but I can’t view it in the media library.

Please, contact administrator
for this information.

#156630 Copied Theme version: Version: 2.9.2 WooCommerce version: 2.6.14

23 Answers

Rose Tyler

Support staff

March 10, 2017 at 11:02

Hello,

Could you please provide wp-admin and FTP access in Private Content so we could check it?
Also, try to disable all 3-rd party plugins and check images then.

Regards,
Rose Tyler.

#156660 Copied

3Becom

Participant

March 11, 2017 at 01:41

Please see info

Please, contact administrator
for this information.

#156713 Copied

Rose Tyler

Support staff

March 14, 2017 at 15:07

Hello,

The wp-admin credentials are incorrect.
Please check them.

Regards,
Rose Tyler.

#156923 Copied

3Becom

Participant

March 14, 2017 at 16:05

Please find the correct wp-admin.

Please, contact administrator
for this information.

#156938 Copied

Rose Tyler

Support staff

March 14, 2017 at 16:20

Hello,

We need your WP Dashboard credentials.

Thank you.
Regards,
Rose Tyler.

#156942 Copied

3Becom

Participant

March 14, 2017 at 16:25

Please try this wp-admin credentials:

Please, contact administrator
for this information.

#156943 Copied

Rose Tyler

Support staff

March 14, 2017 at 16:38

Hello,

When I try to upload an image I see this issue http://prntscr.com/ejvfoi.
You need to contact your hosting provider to set correct permissions to the folder.

Regards,
Rose Tyler.

#156945 Copied

3Becom

Participant

March 14, 2017 at 16:42

I will contact my hosting provider to set correct permissions to the folder.

#156950 Copied

3Becom

Participant

March 14, 2017 at 17:35

I contacted my hosting provider and they indicated that they set the correct permissions to the folder.

Please, contact administrator
for this information.

#156964 Copied

Rose Tyler

Support staff

March 15, 2017 at 09:12

Hello,

Great. Now you can re-upload your images.

Regards,
Rose Tyler.

#156996 Copied

3Becom

Participant

March 15, 2017 at 09:17

Do I have to upload all the images or the ones that are not appearing on the site?

#156997 Copied

Rose Tyler

Support staff

March 15, 2017 at 09:23

Hello,

I think, at first you need to solve the problem with not appearing images.

Regards,
Rose Tyler.

#156998 Copied

3Becom

Participant

March 15, 2017 at 09:26

Ok, makes sense.

#156999 Copied

Rose Tyler

Support staff

March 15, 2017 at 10:14

Hello,

Have a nice day!

Regards,
Rose Tyler.

#157007 Copied

3Becom

Participant

March 15, 2017 at 11:39

Have a nice day as well.

#157024 Copied

3Becom

Participant

March 15, 2017 at 15:59

Hi Rose,

I wanted to replace the code for the Flickr thread with twitter or Facebook. Can you provide me with the code for that.

Thank you

#157050 Copied

Rose Tyler

Support staff

March 17, 2017 at 11:47

Hello,

This question is a bit unclear. Could you please clarify us with more details?

Regards,
Rose Tyler.

#157203 Copied

3Becom

Participant

March 22, 2017 at 03:05

My site connection on my website http://www.myfruityfaces.com is showing “Info or Not secure” because several images are not secured. Please find the images in my library that are not secured in the Private Content. My hosting company stated I need these two images secured before my entire site can be secured with my SSL certificate.

Please, contact administrator
for this information.

#157479 Copied Theme version: Theme Version: Version: 2.9.2 WooCommerce version: WooCommerce: 2.6.14

3Becom

Participant

March 22, 2017 at 19:09

Hi, Please disregard my previous request #157479 “My site connection on my website http://www.myfruityfaces.com is showing “Info or Not secure” because several images are not secured.”

I was able to resolve the issue.

Thank you.

#157611 Copied

3Becom

Participant

March 22, 2017 at 22:08

Hi Rose,

This is in response to the question you replied to on March 17, 2017 at 11:47 am #157203

Hello, (This question is a bit unclear. Could you please clarify us with more details?)

To clarify my question my site is http://www.myfruityfaces.com and on the footer of the theme, it has the option for placing a code for images on my Flickr account which I did.

However, I want to replace the code to my Flickr account that displays pictures from Flickr with pictures from my Twitter, Instagram, or Facebook account.

With that said, I need the code similar to the one provided with the theme for Flickr for either Twitter, Instagram, or Facebook.

I included the Flickr code in the (Private Content) below as an illustration.

Hope that makes sense.

Thank you.

Please, contact administrator
for this information.

#157621 Copied

Rose Tyler

Support staff

March 23, 2017 at 08:40

Hello,

Please check your Footer static block. I’ve added Instagram and some code in Custom css http://prntscr.com/enecbt. You can change Instagram source http://prntscr.com/enecr7

Regards,
Rose Tyler.

#157635 Copied

3Becom

Participant

March 23, 2017 at 23:31

Hi Thank you so much for your quick response and all your help.

#157755 Copied

Rose Tyler

Support staff

March 24, 2017 at 11:03

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#157788 Copied
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Certain Images in my library are not appearing on my site.

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