Category Thumbnails missing after update

This topic has 8 replies, 3 voices, and was last updated 11 years ago ago by Eva Kemp

  • Avatar: NickW
    Openstream
    Participant
    November 13, 2014 at 08:50

    We updated wpml and woocommerce to the current version and so we did with legenda (2.3 to 2.4.1). Now the category thumbnails are missing on category pages, only. I can see them e.g. on the product details pages which is fine but the category pages are even more important 😉

    Your help is appreciated

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    November 13, 2014 at 10:21

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: NickW
    Openstream
    Participant
    November 13, 2014 at 13:49

    see below, thx

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    November 13, 2014 at 16:41

    Hello,

    The problem is related to changes made in category header editor. You have to resave your categories.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: NickW
    Openstream
    Participant
    November 14, 2014 at 11:17

    Hi Eva

    sorry, does not work. I did it here http://filini-collection.ch/product-category/jewelry/:
    removed current category image, saved category. Then added the image again and saved. … problem still there!! No categroy header is shown…

    please have a look again. thx

    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2014 at 17:09

    Hello,

    Sorry, but products banner should be displayed for category products. You can set a banner in Theme Options > Shop.
    The category thumbnails are displayed on the shop page when you select subcategories to show in Woocommerce > Settings > Products tab.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: NickW
    Openstream
    Participant
    November 17, 2014 at 10:33

    Done, sorry, my fault. Thx for your support!

    Avatar: Eva
    Eva Kemp
    Participant
    November 17, 2014 at 19:19

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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