Category pages broken, after update the template

This topic has 5 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Marlon

  • Avatar: Marlon
    Marlon
    Participant
    October 8, 2025 at 18:53

    Hello,

    I’m having issues with the template: the structure is broken across all categories, and they’re not loading correctly.
    The only page that loads properly is the shop page, which doesn’t have the category widget.

    Could you please help me with this as soon as possible?
    I’ve sent you the direct admin access link in the private area.

    Thank you very much.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 9, 2025 at 08:31

    Hello, Marlon,

    Thank you for providing access. Please replace the outdated “product archive” element with the “products grid” element in each category template, as shown in the attached screenshot.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Marlon
    Marlon
    Participant
    October 9, 2025 at 09:06

    Great, Thanks!!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 9, 2025 at 13:05

    Thank you very much for your kind message. We truly appreciate your feedback and are glad to know that you are satisfied.

    Best Regards,
    8Theme’s Team

    Avatar: Marlon
    Marlon
    Participant
    October 9, 2025 at 16:04

    Thanks for the support! My topic “Category pages broken, after update the template” has been successfully resolved.

  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Category pages broken, after update the template’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.