Category page – First product line aren’t always full.

This topic has 9 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

  • Avatar: Krist
    Krist
    Participant
    July 3, 2022 at 14:05

    Hi,

    I have problem with category page.
    In one line should display 4 products, but some times here is just one/two product in one line and the rest products are showing in the next lines.

    https://100zuikiu.lt/prekiu-kategorija/mokymuisi/
    https://100zuikiu.lt/prekiu-kategorija/kurybai/
    https://100zuikiu.lt/prekiu-kategorija/zaidimams/

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2022 at 14:16

    Hello,

    Did you make changes in files that may affect the products grid?
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Krist
    Krist
    Participant
    July 3, 2022 at 14:19

    I use just Theme settings…

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2022 at 14:56

    Hello,

    It seems the problem is related to “Apart from Products” Categories Appearance. Please provide FTP access, so one of our developers may check the problem more deeply.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Krist
    Krist
    Participant
    July 3, 2022 at 15:11

    Thanks.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2022 at 15:27

    Hello,

    Thanks for the reply. I’ve passed this issue to our dev team. They will check it and give an answer after the weekend. Please be patient

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2022 at 10:05

    Hello,

    It seems can’t be fixed, unfortunately. You need to select:
    1/ change “Apart from Products” to “Merged with Products” for Categories Appearance via Theme options > WooCommerce > Product catalog
    2/ add additional 1 or 2 un-empty categories to fix the grid.

    Regards

    Avatar: Krist
    Krist
    Participant
    July 4, 2022 at 10:19

    Thanks for this info.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2022 at 10:34

    Thanks for understanding.

    Regards

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