Category not displayed - by HmirceaD - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: HmirceaD
    HmirceaD
    Participant
    July 27, 2021 at 09:28

    Hello,

    I have a store that should display 3 product categories that were created in woocommerce. All 3 were displayed properly, however, after migrating from staging to the live site, one of them does not display. Looking into Chrome dev console I can see the div for the third category however nothing is displayed.

    Thank you in advance

    6 Answers
    Avatar: HmirceaD
    HmirceaD
    Participant
    July 27, 2021 at 09:30

    Here you have the login details:

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2021 at 09:56

    Hello,

    I do not see the problem – https://gyazo.com/4639d18af5e8b7fef15df1a9d570823f Try to clear cache and check one more time.

    Regards

    Avatar: HmirceaD
    HmirceaD
    Participant
    July 27, 2021 at 10:07

    I cleared both my browser cache and the website cache, and the problem still persists.

    https://i.imgur.com/MEsSHTL.png

    https://i.imgur.com/agBgyxR.png

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2021 at 12:22

    Here are screenshots of magazin page in Chrome – http://prntscr.com/1gl7t8y , Safari – http://prntscr.com/1gl7z6d , Firefox – http://prntscr.com/1gl82xh
    Try to check from another device.

    Regards

    Avatar: HmirceaD
    HmirceaD
    Participant
    July 27, 2021 at 16:20

    I understand, so what do you think is causing this problem?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 28, 2021 at 17:00

    Hello,

    Not sure about this because we even did not see the issue. It worked ok for us.

    Regards

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