Category link is not working whenever I click on any category

Hello,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Archive Products Builder via Elementor > edit template > make sure that the Archive products element is added to the template. For example – https://prnt.sc/SZq2sa2rTGQm
This specific element is essential for enabling dynamic content updates. It appears that the elements currently in use may be static, which is likely why the changes are not being reflected.

Additionally, we have noticed a fatal error in Woocommerce > Status > Logs. This error may be the reason why certain content cannot be edited using Elementor. To investigate and resolve this issue, we kindly request FTP access credentials.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

Dear @Rakesh,

We hope this message finds you well.

The functionality of this widget is determined by the settings configured in your Theme Options. You can refer to the following link for more details: https://prnt.sc/Z7FzUWtLBbo5.

For the time being, we have disabled this feature, allowing the widget to redirect to the product category page when clicked.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

Dear @Rakesh,

We hope this message finds you well.

The issue you encountered was due to the use of the ‘Product Grid’ widget on your shop page. To ensure the products are displayed correctly based on the current query of the page, the ‘Archive Products’ widget should be used instead.

To assist you, we have replaced the incorrect widget with the appropriate one. You can now review the updated configuration on your shop page.

For further guidance, we encourage you to refer to the documentation for our XStore Archive Products Builder and its configurations. You can access it here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/.

Should you have any additional questions or require further assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team