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Category grid appears in between loaded products, loading with Infinity Scroll

This topic has 8 replies, 4 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

karobe

Participant

February 25, 2021 at 22:37

Hello,

I am using the Plugin for Infinity Scroll, and it works fine. However, there is a strange behaviour on the main shop page (where all products are listed):

I scroll to the bottom of the main shop page and the loading circle icon appears.
More products are loaded, but ALSO a small grid of categories in between the old and new products.

I never set any featured categories or anything like that, so I am very confused about this behaviour.

This doesn’t seem to happen when there is a product filter applied, and also does not seem to happen on product category pages.

What could be the reason for this?

Thank you!

edit: The same happens with Pagination Type – Loading More Button, instead of Infinite Scroll.

Please, contact administrator
for this information.

#276626 Copied Theme version: 7.2.5 WooCommerce version: 5.0

7 Answers

Robert Hall

Participant

February 26, 2021 at 06:50

HI

You can manage your website shop page settings by going to Dashboard > Theme Options > WooCommerce (Shop) > Shop and manage your site shop page layout according to your requirements. https://prnt.sc/107c3hi

#276646 Copied

Olga Barlow

Participant

February 26, 2021 at 09:18

Hello,

Also, check if you set the correct selectors in the plugin settings https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

If it does not help then provide us with WP Dashboard access to your site o check the issue in more detail.

Regards

#276665 Copied

karobe

Participant

February 26, 2021 at 11:01

I double checked the Theme Options and Plugin Settings and couldn’t fix the problem. Please have a look.

When you scroll down directly on the start page you should see the issue.

edit: I just noticed, this also happens on category pages… e.g. if you click on “Damen” in the Header Menu, or navigate there from the main shop page.

Please contact administrator
for this information.

#276690 Copied

Rose Tyler

Support staff

February 26, 2021 at 11:46

Please product temporary FTP access also.

Regards

#276693 Copied

Rose Tyler

Support staff

February 26, 2021 at 13:50

Download categories.php and search.php files from this page – https://dropmefiles.com/rPmgB
re-upload these files via FTP
et-core-plugin/app/models/customizer/templates/header/parts/search.php
et-core-plugin/app/controllers/shortcodes/categories.php

Regards

#276708 Copied

karobe

Participant

February 26, 2021 at 15:24

I am sorry, I didn’t see your request for FTP access, but I followed your instructions, and the problem is solved now!

Thank you very much to all the support staff!

#276735 Copied

Rose Tyler

Support staff

February 26, 2021 at 15:30

You’re welcome!
Have a nice day.

Regards

#276740 Copied
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Category grid appears in between loaded products, loading with Infinity Scroll

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