Return to previous page

Category filters issue - by Myko007 - on WordPress WooCommerce support

This topic has 7 replies, 4 voices, and was last updated 4 years, 2 months ago ago by Myko007

Myko007

Participant

March 31, 2021 at 14:01

One of the categories for some filters shop bar for some reason is not coming up. I have reported about this before but just found that this issue still persist please check it up here https://prnt.sc/110r80r
Another issue is that sticky header is covering the filters when scroling the page down and also could you please let me know how to make them filter fields slighly narrower https://prnt.sc/110rk86

Just in case i have provided ftp earlier, however if you need it again please let me know.

Many thanks

#281930 Copied Theme version: 7.2.6

6 Answers

Rose Tyler

Support staff

April 1, 2021 at 08:24

Hello,

Thanks for using our theme.
Please do not post a few questions via 1 topic. Thanks in advance.
1) As you can see, page of this category shows subcategories only – http://prntscr.com/111aqw3 https://gyazo.com/db6a7e2674e705275276b6aea60ee39d , in this case, the Filters button is not available. If you want to change this behavior submit a request here – https://www.8theme.com/taskboard/ , there is no ready solution, unfortunately.
2) Settings of the sticky header you can find in Theme Options > Header builder, try to play with them to achieve the desired result, or disable the sticky header from there.

Regards

#282049 Copied

Myko007

Participant

April 1, 2021 at 16:22

All responsive category pages are showing abit out of order could you please advice on this ? https://prnt.sc/111mzzs

Thank you

#282167 Copied

Robert Hall

Participant

April 1, 2021 at 19:39

Hello

It is probably looks that you are using different size of image for product category kindly make sure use same size image.

Please send us your website temporary wp admin access so that we will check your issue in more details.

Robert Hall.
Customer Support.

#282190 Copied

Myko007

Participant

April 2, 2021 at 09:58

Hello,

Not really as far as I klnow they are all the same size and this happenes to all categories, but I might be wrong. Please find the access attached.

Thank you

Please contact administrator
for this information.

#282257 Copied

Olga Barlow

Participant

April 2, 2021 at 13:12

Hello,

Check the product categories on mobile devices now.

Regards

#282290 Copied

Myko007

Participant

April 2, 2021 at 13:37

Hello its sorted now thank you very much.

#282295 Copied
Viewing 7 results - 1 through 7 (of 7 total)