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Category descriptions are not displaying on category pages

This topic has 3 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Tony Rodriguez

cindyloo

Participant

December 19, 2023 at 17:46

I’ve clicked a setting somewhere – and can’t find where it is to change it. I’ve written category descriptions in the top and bottom fields in the product categories – but I can’t seem to get either to display on the live page. I’ve searched XStore, WooCommerce, and Elementor settings. Thanks in advance for your help.

#377170 Copied Theme version: 5.2.5 WooCommerce version: 8.4.0

2 Answers

cindyloo

Participant

December 19, 2023 at 21:06

Fixed it. I needed to add Archive Descriptions to the page with Elementor.

#377176 Copied

Tony Rodriguez

Support staff

December 20, 2023 at 07:50

Hello, @cindyloo,

Thank you for using our theme and for contacting us.

1/ Great to hear that you were able to fix the issue by adding Archive Descriptions to the page with Elementor! If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to let us know. Have you successfully sorted out the matter on your live page?

2/ If the issue still persists to ensure a thorough and accurate assessment, we kindly request you to provide more details by creating a video showcasing the problem. This will enable us to better understand the issue and offer a tailored solution.

Additionally, please be more specific by sharing relevant image(s) or video(s) of the concern, along with the exact URL of the affected page. This detailed information will assist us in providing you with a precise resolution.

Yours sincerely,
The 8Themes Team

Please contact administrator
for this information.

#377196 Copied
Tagged: category descriptions display issue, fixing wordpress errors, woocommerce category pages, woocommerce template solutions, wordpress category display problem, wordpress woocommerce templates
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