Categories menu with scrollbar - by SoulMan77

This topic has 10 replies, 4 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

  • Avatar: SoulMan77
    SoulMan77
    Participant
    March 17, 2019 at 10:32

    Why in my categories menu there is a scrollbar? I want to remove it.
    https://prnt.sc/myzkup

    9 Answers
    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    March 17, 2019 at 12:17

    Hello there,

    Thanks for being our customer. Please, check this option in Theme Options> Shop > Sidebar widgets with scrollable content if its disabled.

    Regards

    Avatar: SoulMan77
    SoulMan77
    Participant
    March 17, 2019 at 18:37

    Hi Helen,
    in theme options I didn’t find Shop menu.
    https://prnt.sc/mz4ctp

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2019 at 08:23

    Hello,

    Is woocommerce plugin activated on your site?
    If the plugin is activated, but Shop settings is not available in Theme Options, provide us with temporary wp-admin access.

    Regards

    Avatar: SoulMan77
    SoulMan77
    Participant
    March 18, 2019 at 12:21

    There was a strange thing. I can saw all woocommerce menu and create products, but woocommerce plugin was deactived. Now I activated it, but settings seems that not work. In example I have set Sidebar widget with scrollable content and sidebar widgets toggle both to off, but I see scrollbar and toggle on category menu in sidebar.

    In private content area access data.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2019 at 13:03

    Hello,

    I can’t log in. Please check credentials http://prntscr.com/mzg8eo

    Regards

    Avatar: SoulMan77
    SoulMan77
    Participant
    March 18, 2019 at 14:36

    I’m sorry, I checked. Could you retry with same credentials?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 18, 2019 at 14:51

    Hello,

    We have checked your options and “Sidebar widgets with scrollable content” option was enabled. Once we disabled it scroll disappeared http://prntscr.com/mzi21y
    Seems you just did not save the settings.

    Regards

    Avatar: SoulMan77
    SoulMan77
    Participant
    March 19, 2019 at 11:07

    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2019 at 11:10

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

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The issue related to '‘Categories menu with scrollbar’' has been successfully resolved, and the topic is now closed for further responses

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