Return to previous page

Categories in mobile menu do not show since last update

This topic has 8 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Martin

  • Avatar: kikjou
    Martin
    Participant
    November 13, 2020 at 13:25

    Hi,
    I was using the categories in the mobile menu, but since I ve updated to the latest version the categories themselves do not shop up.
    Best regards
    Martin

    #259383 Copied Theme version: 7.1.2
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2020 at 15:29

    Hi,

    Our demo uses the latest theme version also – https://xstore.8theme.com/
    Theme Options > Header builder > Mobile menu https://prnt.sc/vinlkw
    Provide temporary wp-admin access, so we can take a closer look at your settings.

    Regards

    #259418 Copied
    Avatar: kikjou
    Martin
    Participant
    November 13, 2020 at 16:02

    Hi,

    right, I had it set up like in your screenshot. I’ve tried switching it off and reactivating, but the categories won’t show up again.

    Best regards
    Martin

    Please contact administrator
    for this information.
    #259428 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 17:18

    Hello,

    I see that you use CDN and it caches files. Could you, please, disable it till we fix the issue?

    Regards

    #259443 Copied
    Avatar: kikjou
    Martin
    Participant
    November 14, 2020 at 13:50

    Hi,

    actually I don’t use a CDN, but maybe it’s the caching plugin? I disabled it, no cache should be active now.
    Thanks!
    Regards
    Martin

    #259532 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 15, 2020 at 12:56

    Hello,

    I have checked your site and see that categories are in place even without our changes http://prntscr.com/vjgfln

    Regards

    #259613 Copied
    Avatar: kikjou
    Martin
    Participant
    November 17, 2020 at 10:27

    Hello Olga,
    I see, although it is very strange. I will let you know in case I find out anything useful. Thank you for your time!

    In the meantime another problem on mobile showed up. This time it definitely has to do with elementor. The mobile header has become untapable. None of the items work except for the site logo. However, everything works again as soon as the elementor plugin (basic, not the pro) is switched off.

    Best regards
    Martin

    #259967 Copied
    Avatar: kikjou
    Martin
    Participant
    November 17, 2020 at 13:11

    Hi,
    I believe now that it is really an issue with elementor, so I don’t want to bother you with that of course.
    Thank you!
    Martin

    #259995 Copied
  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Categories in mobile menu do not show since last update’' has been successfully resolved, and the topic is now closed for further responses

Recent Community Activity

Helpful Topics

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Games Store – WordPress WooCommerce Theme
lazy-placeholder
Jewellery Niche Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Classic Fashion Store (Dark) – WordPress WooCommerce Theme
lazy-placeholder
Bags Store – WooCommerce Theme
lazy-placeholder
Mobile Store – WordPress WooCommerce Theme
lazy-placeholder
Spice Store – WordPress WooCommerce Theme
lazy-placeholder
Water Delivery – WordPress WooCommerce Theme
lazy-placeholder
Car Parts Store – WordPress WooCommerce Theme
lazy-placeholder
Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Furniture Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.