Catalog Can't Be Synced - by sergio

This topic has 2 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

  • Avatar: sergio
    sergio
    Participant
    April 1, 2020 at 19:03

    I have all my configuration ok, but I can’t upload products to my facebook page. It says. I don’t understand

    Catalog Can’t Be Synced
    A system error is preventing your catalog from syncing. You can still get website visitors and track sales, and we’ll notify you when your catalog is ready to sync.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2020 at 07:17

    Hello,

    Please describe the problem in more detail with screenshots.
    Do you have this problem when a default WC theme – Storefront is activated on your site?
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

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