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Cart resets to zero on homepage reload - by Enmanuel Rostran

This topic has 3 replies, 2 voices, and was last updated 6 days, 2 hours ago ago by Enmanuel Rostran

  • Avatar: Enmanuel_Rostran
    Enmanuel Rostran
    Participant
    June 15, 2025 at 19:58

    When I add a product to the cart from the homepage, the cart counter updates correctly and shows “1” item added. However, as soon as I reload the homepage, the cart counter resets to zero, as if no product had been added. This behavior persists no matter how many times I refresh the page – the cart always appears empty on the homepage.

    Content is visible for topic creator and
    support staff only.
    #447164 Copied
    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 16, 2025 at 08:03

    Hello,

    Thank you for reaching out to us.

    Could you kindly enable the “Always Load Cart Fragments” option by navigating to XStore > Theme Options > Speed Optimization?

    If this does not resolve the issue, we kindly ask you to provide us with temporary access to your WordPress admin panel so we can investigate further.

    Warm Regards,
    The 8Theme Team

    #447191 Copied
    Avatar: Enmanuel_Rostran
    Enmanuel Rostran
    Participant
    June 16, 2025 at 17:40

    Thanks for the support! My topic “Cart resets to zero on homepage reload” has been successfully resolved.

    #447303 Copied
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The issue related to '‘Cart resets to zero on homepage reload’' has been successfully resolved, and the topic is now closed for further responses

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