• 

  Nicolas Gafner

  Participant

  October 7, 2016 at 15:10

  Hello I have a big problem with my shopping cart when I add an item he does not appear in it.
  Second problem when I select a variable product and I want to add it to the cart nothing happens this plant.
  It is very urgent because I have to put the site online Monday.
  Thank you

  Please, contact administrator
  for this information.

  #141970 Copied Theme version: Classico 1.7.1 WooCommerce version: 2.6.4
  6 Answers
  

  Jack Richardson

  Support staff

  October 7, 2016 at 15:19

  Hello,

  WP Dashboard credentials are incorrect. Please check them.
  Also provide FTP credentials.

  Thank you.
  Best regards,
  Jack Richardson.

  #141974 Copied
  

  Nicolas Gafner

  Participant

  October 7, 2016 at 15:31

  Ok i anderstand.

  Please, contact administrator
  for this information.

  #141978 Copied Theme version: Classico 1.7.1 WooCommerce version: 2.6.4
  

  Jack Richardson

  Support staff

  October 7, 2016 at 16:20

  Hello,

  There is Internal Server Error on your site, that’s why product can’t be added to cart. You need contact your hosting provider regarding this issue.

  Best regards,
  Jack Richardson.

  #141985 Copied
  

  Nicolas Gafner

  Participant

  October 10, 2016 at 08:43

  hello I asked my host to cart problem but he said he would tell him on what server the advanced application error.
  I noticed that when you empty the cache of the URL it works!
  Does that help you?
  The site is online but it is very urgent to find a solution.
  Thank you

  #142067 Copied
  

  Nicolas Gafner

  Participant

  October 10, 2016 at 09:24

  Do not bother more to find the solution.
  I find:
  Just in WooCommerce module in display product disable functions (Redirect to the basket after a successful addition) (Enable AJAX add to cart buttons on the archives).
  Now everything works perfectly.
  Thank you still have to try.

  #142078 Copied
  

  Eva Kemp

  Participant

  October 10, 2016 at 10:05

  Hello,

  We’re glad you’ve managed to find a solution.

  Have a nice day!

  Regards,
  Eva Kemp.

  #142095 Copied
• Viewing 7 results - 1 through 7 (of 7 total)