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Cart page – Summary container is not responsive?

This topic has 8 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

barbara

Participant

December 19, 2022 at 13:31

Hi
The cart page summary in mobile view is not shown completely. It’s too big for mobiles.
It looks good in Preview of the customizer or Elementor, but not in “real” condition.
How can I change that?

#341826 Copied Theme version: 8.3.8 WooCommerce version: 7.2.0

7 Answers

Rose Tyler

Support staff

December 19, 2022 at 14:33

Hello,

Thank you so much for purchasing our theme and contacting our support center.
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

Regards

#341835 Copied

Rose Tyler

Support staff

December 19, 2022 at 16:33

Could you provide temporary wp-admin and FTP access? We will take a closer look at what can be done to help you.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#341852 Copied

barbara

Participant

December 20, 2022 at 05:24

OK, thank you.
I think it could be the Stripe Applications which we added to woocommerce.
As I now noticed, it appears only on the card page, not in the checkout page.

Thank you

Please contact administrator
for this information.

#341877 Copied

Rose Tyler

Support staff

December 20, 2022 at 12:43

Hello,

Another specialist will get back to you after a detailed review. Please be patient and do not change access.

Regards

#341930 Copied

Rose Tyler

Support staff

December 20, 2022 at 15:48

We copied the origin file from xstore/woocommerce/cart/cart-shipping.php to xstore-child/woocommerce/cart/cart-shipping.php and made a few changes in these areas -> https://prnt.sc/0tA7D4tHpwJx
Result -> https://prnt.sc/7t8Rr8mmGWiV

Regards

#341944 Copied

barbara

Participant

December 20, 2022 at 15:53

Thank you so much, that looks great now!!

#341946 Copied

Rose Tyler

Support staff

December 20, 2022 at 16:18

You’re welcome!

Regards

#341948 Copied
Tagged: cart, responsive, summary container, template, woocommerce, wordpress
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