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Cart layout changed suddenly and it seems to be broken

This topic has 10 replies, 4 voices, and was last updated 1 years, 9 months ago ago by Andrew Mitchell

PanosN

Participant

March 20, 2024 at 22:03

Hello I suddenly see a layout change to the off-canvas mini cart. The animated trashcan is not there, the quantity picker is not there, the product thumbnail is big and there are 2 extra gray buttons.

You can see the screenshots. The 1st one is the cart as it is now. The 2nd screenshot is a reference to see the “before” layout.

I would like your help.
Thank you very much in advance!

Files is visible for topic creator and
support staff only.

#387757 Copied Theme version: 9.2.9

9 Answers

Tony Rodriguez

Support staff

March 21, 2024 at 06:41

Hello, @PanosN,

Thank you for contacting us and for using XStore.

Kindly proceed to the following location: Elementor > Settings > Integrations > WooCommerce. Once there, please select the option to disable the Mini Cart Template.

We hope this will solve your issue. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#387776 Copied

PanosN

Participant

March 21, 2024 at 10:48

I disabled the option “Mini Cart Template” and purged all caches, but the problem still persists.

#387829 Copied

Rose Tyler

Support staff

March 21, 2024 at 11:37

Hello, PanosN,

We appreciate your prompt response.

We kindly request that you provide us with temporary wp-admin access in order to review your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#387840 Copied

PanosN

Participant

March 21, 2024 at 12:50

Thank you very much!

Please contact administrator
for this information.

#387860 Copied

Rose Tyler

Support staff

March 21, 2024 at 13:17

Hello, PanosN,

We appreciate your prompt response.

Please set the administrator role for the user.

Best Regards,
8Theme’s Team

#387867 Copied

PanosN

Participant

March 21, 2024 at 13:30

It should be good now. 🙂

#387868 Copied

Rose Tyler

Support staff

March 21, 2024 at 13:50

Hello, PanosN,

We appreciate your prompt response.

It works fine https://prnt.sc/elvl3FrBZo0e after clearing the cache.

Best Regards,
8Theme’s Team

#387874 Copied

PanosN

Participant

March 21, 2024 at 15:35

Weird. I thought I purged all caches before submitting the ticket.
Regardless, thank you very much for your assistance!
I truly appreciate your service and ongoing support.

#387899 Copied

Andrew Mitchell

Support staff

March 21, 2024 at 15:37

Dear PanosN,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#387901 Copied
Tagged: fix broken woocommerce cart, resolve wordpress cart issues, sudden woocommerce cart changes, woocommerce cart breakdown solution, woocommerce cart layout issues, wordpress templates cart problem, wordpress woocommerce cart repair
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Cart layout changed suddenly and it seems to be broken

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