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Cart issue : product is added twice ! - by m.ventre

This topic has 6 replies, 2 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: m.ventre
    m.ventre
    Participant
    February 9, 2015 at 09:19

    Hello,

    I have a nasty problem :

    When I click add to cart for the first item it’s ok.
    If I click to add another item it adds this item PLUS one of the first one.
    If I add a third item it adds it PLUS one of the second item.

    Can you help me on this ?

    Thanks in advance.

    #40448 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2015 at 11:00

    Hello,

    Some plugin is causing this issue.
    Please disable them one by one to find out that plugin.

    Thank you.
    Regards,
    Eva Kemp.

    #40468 Copied
    Avatar: m.ventre
    m.ventre
    Participant
    February 9, 2015 at 16:15

    Hello again,

    It’s getting worse.

    I disabled every plug-in, nothing changed, worse, now every time I reload the page it adds an item to the cart !

    What’s going on ?

    Any idea ?

    Thanks

    #40576 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2015 at 16:49

    Hello,

    When I disabled all 3rd-party plugins the issue disappeared.
    Please try to check it. Also before checking you need clear browser cache.

    Thank you.
    Regards,
    Eva Kemp.

    #40606 Copied
    Avatar: m.ventre
    m.ventre
    Participant
    February 10, 2015 at 10:07

    This is it.

    There was a plug-in conflict with Easy Social Share Buttons. I will find another way with that.

    Next time I will check that before asking.

    Thanks for your help.

    #40810 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2015 at 10:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #40827 Copied
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The issue related to '‘Cart issue : product is added twice !’' has been successfully resolved, and the topic is now closed for further responses

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