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Cart is not Updating if the user is not logged in

This topic has 4 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: stiefelmann
    stiefelmann
    Participant
    December 23, 2015 at 16:23

    Hello,

    I’ve updated the WordPress, WooCommerce, Theme and visual composer plugins on Dec 16. After a few customer complaints we figure out that users that are not logged in can not add products in the cart…

    #105620 Copied Theme version: 2.7 WooCommerce version: 2.4.12
    3 Answers
    Avatar: stan
    Stan Russell
    Participant
    December 23, 2015 at 16:47

    Hello stiefelmann,

    as we can see – there is an error with Cart widget. Please provide us with admin and FTP credentials for your site in private content and we will fix it.

    Regards,
    Stan Russell.

    #105626 Copied
    Avatar: stiefelmann
    stiefelmann
    Participant
    December 23, 2015 at 17:06

    Hello Stan,

    Thank you for your prompt response. See access on private session.

    Thanks,
    Ronise Stiefelmann

    Please, contact administrator
    for this information.
    #105627 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    December 23, 2015 at 18:49

    Hello,

    Some plugin is causing the issue.
    Deactivate them one by one to find it out.

    Regards,
    Eva Kemp.

    #105638 Copied
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